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    [Solved] Crashed update ends with a persistent "Update" icon

    Solved Bugs and Issues
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    • G
      GregAlexandre last edited by OLLI_S

      Hi,

      Once upon a time, I tried to launch update of Skype for desktop thru Vulndetect in a non admin account but as this does not work (See issue as this subject) skype never installed. So I did it by launching skype and using the integrated update mechanism.
      Since this time, I have an "Update" icon there even if I updated Skype to the latest version multiple times.
      7865e97d-6775-44a1-a3de-b8f00732fd9c-image.png

      Hope this helps.

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      • G
        GregAlexandre last edited by

        No "Update" icon seen today: fixed.

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          GregAlexandre @Tom last edited by

          @Tom : I am quite sure I launched an inspection with Olli_S toolbox before updating (to test his new version) and did it also after updating to see the result.

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            Tom VulnDetect Team Member @GregAlexandre last edited by

            @GregAlexandre I think we ran into a bit of a race condition, since we released the package for 8.60 today, and I suppose you clicked "Update", prior to doing an inspection.

            All updates are based on the latest inspection, which normally isn't an issue, but it is in the cases where a new version has been released prior to you clicking "Update".

            I have sent a message to the developers and will discuss how to prevent this race condition, where we risk downgrading software.

            /Tom
            Download the latest SecTeer VulnDetect agent here:
            https://vulndetect.com/dl/secteerSetup.exe

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              GregAlexandre @Tom last edited by

              @Tom : used the update feature to update Zoom and Skype.
              Result: Zoom OK
              Skype for desktop: downgraded from 8.60... to 8.59... 😞 ! I upgraded again to 8.60 using skype embedded upgrade feature.

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                GregAlexandre last edited by

                @Tom : Skype is at the latest version. I will try for next one.

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                  Tom VulnDetect Team Member last edited by

                  Hi,
                  The VulnDetect Agent is responsible for running updates, it runs as a Service with LocalSystem privileges, thus approving an update is not related to what user you are currently logged in as.

                  I have just reviewed the outputs from running the Skype installer and it appears to be correct.

                  I would appreciate if you could click "Update" once more and tell me if it actually does update. It may take a couple of minutes before you can see the result.

                  If for some reason it fails, then please send me a chat message with the email address of your account and I shall look at your account specifically and see what issues you have.

                  /Tom
                  Download the latest SecTeer VulnDetect agent here:
                  https://vulndetect.com/dl/secteerSetup.exe

                  G 1 Reply Last reply Reply Quote 0
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