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    Adobe Acrobat Printing Issue in Latest Release

    Scheduled Pinned until 07/10/2025, 19:57 Locked Moved Auto Update Requests
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    • rnzR Offline
      rnz
      last edited by rnz

      We want to make you aware of a known issue affecting the latest Adobe Acrobat/Reader update (version 25.001.20744).
      This release has introduced significant printing problems, which are impacting a wide range of users.

      Adobe has confirmed the root cause of the issue and is working on a fix, expected in an upcoming Quick Fix Engineering (QFE) release. You can follow the official discussion here:
      https://community.adobe.com/t5/acrobat-reader-discussions/failure-to-print-since-update-to-2025-001-20744/m-p/15524749

      Recommendation

      Until Adobe provides a patch, we recommend avoiding the latest update and continuing with the previous stable version instead.
      SecTeer has already adjusted the patching mechanism so this recommendation is automatically applied.

      We have tested downgrading directly from version 25.001.20744 using the prior MSP package. Unfortunately, this method does not successfully roll back the update.

      The only reliable method is to uninstall the current version, reinstall the previous stable version, and then disable automatic updates until Adobe publishes a fix.

      Thank you for your patience and understanding.

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      • T Tom moved this topic from [Custom Software guide drafts]
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        Tom VulnDetect Team Member @rnz
        last edited by Tom

        It appears that Adobe released version 25.001.20756 yesterday, however, it is not yet accompanied by release notes, we advice that you upgrade to 25.001.20756 on a few hosts and test this, before upgrading on a large scale.

        We are currently testing this upgrade, and will release it once it passes the regular testing.

        /Tom
        Download the latest SecTeer VulnDetect agent here:
        https://vulndetect.com/dl/secteerSetup.exe

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          Tom VulnDetect Team Member @Tom
          last edited by

          The release notes are out:
          https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuoussept2025qfe.html#dccontinuoussepttwentytwentyfiveqfe

          This is the official fix for the printing issue:

          4529876: Data loss in printing PDF on Reader and Acrobat
          

          The packages for Acrobat/Reader in VulnDetect and PatchPro was released earlier this morning.

          /Tom
          Download the latest SecTeer VulnDetect agent here:
          https://vulndetect.com/dl/secteerSetup.exe

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