[Solved] Arc Client - Unknown, please report


  • Community Moderator

    I installed an update for Arc Client and now the displayed version number should be altered.
    In the application the displayed version number is 1.1.0.18737.
    In VulnDetect the displayed version number is Unknown, please report.

    I copied the EXE also to the folder E:\VulnDetect_Special_Files
    Here a screen shot of the Help -> About window:

    26a2176a-a79c-419d-a7db-46d143e63194-image.png

    Note
    @Tom You also have an other entry that shows Unknown, please report so you should also update the other entry.


    Here the information extracted from the EXE file:

    File name and path:     E:\Arc\Arc.exe
    Product Name:           Arc
    Internal Name:          Arc.exe
    Original Filename:      Arc.exe
    
    File Description:       Arc Update
    Company:                Perfect World Entertainment Inc
    Legal Copyright:        Copyright(C)2010. Perfect World Entertainment Inc.All rights reserved.
    Legal Trademarks:       
    Comments:               
    
    File Version String:    1.0.0.1
    File Version:           1.0.0.1
    Product Version String: 1.0.0.1
    Product Version:        1.0.0.1
    

  • Community Moderator

    Version 1.1.0.18727 is now detected properly.
    Issue is solved.


  • VulnDetect Team Member

    @OLLI_S Thank you, spotted the 18727 now.

    It is a good question. I think we had another user, perhaps a few. It is fine that we keep tracking it, if you are okay with this process.

    I mostly added it to test if this is a viable approach, but it is clear that we need to improve it, if we are going to track a lot of applications this way.


  • Community Moderator

    The version number 1.1.0.18737 is now displayed correctly.
    Thank you for fixing this!

    @Tom You missed one instance of the Arc client that is located in:
    E:\VulnDetect_Special_Files\Arc_1.1.0.18727\Arc.exe

    @Tom Does it make sense that we track the Arc Client?
    Are there other users that have the Arc Client installed?


  • Community Moderator

    @Tom Does it make sense that we track the Arc Client?
    Are there other users that have the Arc Client installed?