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    [Solved] Scan is not starting

    Solved Bugs and Issues
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    • OLLI_S
      OLLI_S Community Moderator last edited by OLLI_S

      Although I have set the time when a scan should start and also checked all week days, the scan is not starting.
      I know this problem is already known but I post it here, so other users see that the problem is known and a solution is on the way.

      T 1 Reply Last reply Reply Quote 0
      • OLLI_S
        OLLI_S Community Moderator last edited by

        The scan started, so I set the status of this issue to "Solved".

        1 Reply Last reply Reply Quote 0
        • OLLI_S
          OLLI_S Community Moderator @Tom last edited by

          @tom Indeed, I have both files, but before the update I just had the secteer.log.1
          Not important.

          I uninstalled the agent and installed the new version.
          I also accepted the new agent on the configuration.

          Now I see:

          • Last CheckIn: 19 minutes ago
          • Last Inspection: never
          • Next CheckIn: in 41 minutes
          • Next Inspection: in an hour

          This looks good and I am keen if the scan starts.

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          • T
            Tom VulnDetect Team Member @OLLI_S last edited by

            @olli_s There should be both a secteer.log and a secteer.log.1. The dot 1 is the older.
            Did your system check-in correctly now? I know you have to wait to see the scan.

            /Tom
            Download the latest SecTeer VulnDetect agent here:
            https://vulndetect.com/dl/secteerSetup.exe

            OLLI_S 1 Reply Last reply Reply Quote 0
            • OLLI_S
              OLLI_S Community Moderator last edited by

              Indeed, I had 0.5.1.1 installed.
              And by the way: the log file is called "secteer.log.1"

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              • T
                Tom VulnDetect Team Member @OLLI_S last edited by

                @olli_s notepad c:\windows\secteer.log
                And search for "agentFileVersion".
                A reinstall ought to fix this. Once you reinstall I can monitor your check-ins on the server for a while, to verify that it is picking up the scan time correctly.

                /Tom
                Download the latest SecTeer VulnDetect agent here:
                https://vulndetect.com/dl/secteerSetup.exe

                1 Reply Last reply Reply Quote 0
                • OLLI_S
                  OLLI_S Community Moderator last edited by OLLI_S

                  Where do I see the version number (I am at work, so I can not check this out)?

                  I did also not know that there is an update for the Agent available, so showing available updates to the agent in the list of applications is really very important!
                  See Show Updates of the Carma-Client on top

                  T 1 Reply Last reply Reply Quote 0
                  • T
                    Tom VulnDetect Team Member @OLLI_S last edited by

                    @olli_s I believe this is fixed in the latest version of the agent. Which version are you running?

                    /Tom
                    Download the latest SecTeer VulnDetect agent here:
                    https://vulndetect.com/dl/secteerSetup.exe

                    1 Reply Last reply Reply Quote 0
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